It's no secret that benefits are hard to understand and navigate. In fact, 87% of employees self-report feeling confused about their benefits, while health care literacy is similarly low across the board, with only 12% of U.S. adults considered "health literate."
These challenges, paired with the rising cost of health care year-over-year and the Great Resignation, make benefits engagement all the more imperative for employers and benefits advisors looking to manage costs, drive retention, and empower employees.
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