Rachel Means is the founder and CEO of Employee Benefits Consulting in Tyler, Texas. Along with her team, she works to increase bottom line profits and improve care and access for every client.

Paul Wilson: How did you get your start in the benefits industry?

I never wanted to be in insurance, because my Mom had been an executive at Blue Cross Blue Shield of Texas since I was a kid. She just retired last May, so we can finally have Thanksgiving together without arguing across the table! My husband used to make a pitcher of margaritas and let us debate the merits (or lack thereof) of PPO discounts on the back porch without him.

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Paul Wilson

Paul Wilson is the editor-in-chief of BenefitsPRO Magazine and BenefitsPRO.com. He has covered the insurance industry for more than a decade, including stints at Retirement Advisor Magazine and ProducersWeb.