Fidelity's hiring efforts are focusing on customer service and tech, the company said in a statement accompanying the release of its annual report.

Client-facing hires(45% of open roles) include customer service representatives, financial consultants, licensed professionals, and sales and relationship management positions supporting retail, workplace and intermediary clients.
Technology hires(18% of open roles) refer to full-stack software engineers, data scientists, mobile/IOS engineers and architecture professionals.
Business support functions hires(37% of open roles) include operations, client services, product management, marketing, human resources, finance, compliance and more.

Related: 'Inflation is here to stay': Fidelity, others pushing back against the Fed's 'soft landing'

The hiring plans are in contrast to other asset management firms, such as Goldman Sachs Group Inc. and Morgan Stanley, which have cut jobs. BlackRock, the world's largest asset manager, announced last month that it intends to cut 500 employees, or around 3% of its total workforce. AllianceBernstein recently cut around 100 jobs.

Instant Insights /

Fidelity, bucking industry firings, has a plan to hire 4,000 employees in 2023

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