How can companies better manage distributed teams without compromising collaboration?

There are several ways that companies can better manage distributed teams without compromising effective collaboration, including:

Communicate clear metrics. More often than not, many companies look at the amount of time employees spend in their seats, rather than the impact they have on the business – a practice that won't get organizations very far. Instead, one of the best distributed workforce management tools –– that doesn't require any additional technology –– is communicating clearly about what impact looks like. Without clear communication of metrics, organizations will end up measuring busyness, warping the overall business goals and employee engagement.
Create a gravitational pull toward connection. A distributed team often runs into the problem of creating greater connections – whether they be work-related or personal. One easy way to alleviate this challenge is by organizing in-person, virtual or hybrid events that encourage team members to spend intentional time connecting with those interested in participating.
Ask yourself, "Who is missing from the conversation?" Although a simple question, this strategy requires a level of self-awareness and emotional intelligence from managers. If you're meeting in person or virtually, consider if the conversation needs to continue with the inclusion of other team members. And if the conversation happens naturally without them, make it a point to follow up and pass along the information to the missing party. Emotional intelligence or 'EQ' is just as important –– if not more important –– as IQ when leading distributed teams.

Hybrid work can cause some friction: employees in the office want more life balance, while remote employees want more interaction. How can organizations balance this need?

When it comes to balancing the needs of hybrid and remote employees, it's important to keep in mind that there is not a one-size-fits-all approach –– and this recognition is the first step toward creating a truly employee-centric culture. This culture enables employees to share ideas, creativity, free-flowing innovation and feedback from top to bottom, while allowing leaders to gain more, cohesive exposure to the mindset of their employees.

Instant Insights /

Distributed by design & hybrid work: A Q&A with Natalie Archibald

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