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In a remote-first world, smart, scalable technology is central to success. While core business operations are a part of that, the priority should be on how that technology better serves the employee experience. Because when employees work more intuitively, with less cognitive burden, they feel better doing their work and pass that experience along to whomever the business serves.

The decision to upgrade, switch, or build the tech tools a company uses can be made clearer by approaching the change from a few different perspectives all while keeping the end user — the employee — top of mind.

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