It’s now been over three years since the first COVID-19 “lockdown.” And while many have been able to resume life in a way that closely resembles pre-COVID life, it’s hard not to notice the many changes that have now become the new standard. 

One of these changes is the emergence of virtual care. Pre-pandemic, virtual care was mainly seen as an add-on, but many employees now view it as an essential part of their benefits package. And with many experts projecting the shortage of medical workers will increase significantly over the next decade, the role of virtual care will continue to be critically important to the future of our health care system.

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