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The State of Workplace Health report, released by One Medical and Workplace Intelligence, said the complexity of health care benefits and lack of awareness of the options available play a role in the relatively low uptake on mental health services. The report suggested that a renewed emphasis on primary care would help employees become more engaged and informed as health care consumers.

“Employers have come a long way in their support of employees’ mental health, but workers aren’t making the most of the benefits available to them,” said Dan Schawbel, a managing partner at Workplace Intelligence. “It’s critical that companies focus on improving care navigation – including pointing people to primary care as a first step – if they want to move the needle on this issue. Those that don’t will continue to experience productivity losses and other negative outcomes that can result from poor workforce mental health.”

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