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As a practicing primary care physician, I see every day just how fragmented our current health care system is, and how hard it can be to navigate. Inefficient programs and processes, such as how we manage patient information, make for serious frustration among doctors and patients alike.

We shouldn’t lose hope – there have been some bright spots in our ability to support patients in recent years. Rates of proactive screening have increased significantly, and with tools like in-home screening kits, physicians are catching diseases earlier. But there is more work to be done to ensure the patient experience is at the center of everything we do, and increase access to high quality care.

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