Several recent trends have had a profound impact on how consumers work, choose whether to change jobs and the ways they access health care: more employers required their workers to return to the office; fears of recession influenced hiring and retention practices; and health care providers left or are considered leaving their clinical practice in record numbers.

Optavise, a provider of voluntary benefit solutions, surveyed more than 1,000 U.S. workers with worker-sponsored health plans to see how these trends affect health care literacy, which it defines as “the capacity to obtain, process and understand the basic health information needed to make appropriate health decisions.”

“Our survey found that employees still are not getting the information they need to make informed choices about their health care coverage or how to use that coverage effectively,” the survey report said. Several key findings emerged from the survey:

Today’s employers have an important and growing opportunity to educate their workforce about how to choose and use their health care coverage effectively. Employees are, in general, still relying on less-than-ideal resources for information about their benefits. More than one-third say they teach themselves about terms and processes by going online or reading other materials. Meanwhile, almost half reach out to friends, family and coworkers, who are unlikely to be benefit experts. 

Complete your profile to continue reading and get FREE access to BenefitsPRO.com, part of your ALM digital membership.

Your access to unlimited BenefitsPRO.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical BenefitsPRO.com information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and BenefitsPRO.com events.
  • Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com

Already have an account?


NOT FOR REPRINT

© 2023 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

BenefitsPRO Broker Expo 2024Event

The premier educational and networking event for employee benefits brokers and agents.

Get More Information
 

BenefitsPRO Broker Expo 2024Event

The premier educational and networking event for employee benefits brokers and agents.

Get More Information
 

BenefitsPRO Broker Expo 2024Event

The premier educational and networking event for employee benefits brokers and agents.

Get More Information
 

BenefitsPRO

Join BenefitsPRO

Don’t miss crucial news and insights you need to navigate the shifting employee benefits industry. Join BenefitsPRO.com now!

  • Unlimited access to BenefitsPRO.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com
  • Exclusive discounts on BenefitsPRO.com and ALM events.

Already have an account? Sign In Now
Join BenefitsPRO

Copyright © 2023 ALM Global, LLC. All Rights Reserved.