Cigna headquarters in Bloomfield, USA. Credit: askarim/

Managed health care and insurance provider Cigna is being sued again. This time a class action lawsuit was filed claiming that the company used automated intelligence to deny medical care claims – sometimes within seconds of the claim being made.

The lawsuit, which was filed in U.S. District Court in Connecticut Aug. 25, alleges the plaintiff was denied reimbursement for a medically necessary colonoscopy as a result of Cigna “automatically and algorithmically denying claims.” This latest lawsuit makes similar claims to one filed against Cigna in federal court in California in July.

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