• Higher health care costs: When employers offer health insurance to their employees, they may bear the brunt of these extra costs, either long-term through higher premiums (such as for employers participating in group health insurance plans) or short-term through direct payment of claims (for those using a self-insured model).
• Wasted administrative hours: From the time and resources required to investigate and rectify inaccuracies, to handling employee concerns related to health care billing discrepancies and plan quality, benefits advisors and employers shoulder the burden of excessive administrative costs associated with resolving billing errors.
• Dissatisfied employees: It's no secret that dealing with medical billing errors is time consuming and frustrating. The need for employees to pour time into disputing health care mistakes may result in decreased productivity, reduced morale, and dissatisfaction with benefit offerings, impacting the overall efficiency and atmosphere within the workplace.

Beyond simple billing errors, benefits advisors must also prepare employers to manage an even more sinister issue: medical fraud. According to the FBI, this type of fraud costs billions of dollars annually and contributes to increases in health insurance premiums, unnecessary medical procedures and taxes.