The Broker Innovation Lab celebrates brokers and other benefits stakeholders who have embraced the changing marketplace to position themselves and their business for future success
UnitedHealth Group will not be allowed to narrow the scope of discovery in an ongoing lawsuit accusing the insurance giant of wrongfully denying Medicare Advantage coverage through the use of AI.
The lawsuit was filed by the families of two deceased Medicare Advantage members.
The lawsuit alleged alleged that UnitedHealth knowingly used a faulty AI algorithm to deny elderly patients coverage for extended care deemed necessary by their doctors.