The Broker Innovation Lab celebrates brokers and other benefits stakeholders who have embraced the changing marketplace to position themselves and their business for future success
A failed system implementation hurt efforts to get brokers interested in Aflac's dental plans last quarter, and that hurt sales of other products, an executive said.
The company, which insures self-insured employers against very high claims, is trying to improve risk selection by getting fresh data before it locks in prices.
Christopher Condeluci, director of the Coalition to Protect and Promote Association Health Plans, predicts that properly designed AHPs will expand workers' access to broad provider networks and rich benefits.