So what's going to definitively turn the tide? That old reliable of American capitalism: consumer demand. Mackelprang, the security chief at Digital Insight, feels that security and stability are going to have to be as valued as bells and whistles to the customer, whether it be Joe Consumer buying Windows...

COLUMBIA, S.C. - As holiday celebrations fade, here's a sobering thought for the New Year: While credit unions and their members move more of their financial lives onto the Web, some leading Internet security experts say breaches, worms, viruses and others attacks will only increase. In fact, says John Pescatore...

CU Times Technology Correspondent COLUMBIA, S.C. - A major benefit of the Internet revolution for credit unions is the growing ability to provide a vast array of training across a far-flung operation, and do it consistently and efficiently. Lenore Froehlich knows that, and that's why Motorola Employees Credit Union-West is...

COLUMBIA, S.C. - As holiday celebrations fade, here's a sobering thought for the New Year: While credit unions and their members move more of their financial lives onto the Web, some leading Internet security experts say breaches, worms, viruses and others attacks will only increase. In fact, says John Pescatore...

COLUMBIA, S.C. - The online world used to be a place credit unions ventured in search of only the most tech-savvy of their members. That's sure changed. "The Internet isn't just for computer geeks anymore," says Deb McLean, vice president of marketing at Charlotte Metro Credit Union. She should know....

Many, if not most, credit unions now have e-mail contact with members, and when the members come calling, someone needs to respond. "An e-mail sitting in a queue is just like a ringing phone waiting to be answered," says Doug Wilkerson, president of RTP Federal Credit Union, which serves companies...

TAMPA, Fla. - MacDill Federal Credit Union knew it could save money by going the electronic statement route, and decided it could save even more by creating its own in-house solution. Now, after a little more than a year of planning and testing, the home-grown service will soon be going...

SAN FRANCISCO - Respondents to the sixth annual "Computer Crime and Security Survey" by the non-profit Computer Security Institute (CSI) and the Computer Intrusion Squad of the San Francisco office of the FBI reported financial losses averaging $2 million each in 2001 because of computer network intrusions. That's almost double...