FORT WORTH, Texas - State National Companies has launched a new real-time IVR system. State National's system links a new high-speed telecommunications server to the company's existing telephone system. The system's software developer also designed the specialized scripts according to State National's specifications. Internal IT staff created the real-time link...

DUBLIN, Ohio - When looking at where former CUs that converted to thrifts are today, it's tough to find a more unique story than the former Ohio Central FCU. The CU converted to a mutual savings bank in 1998, becoming Ohio Central Savings. On Friday Sept. 21 it received the...

PLANO, Texas - Not only did EDS contribute $1 million to The September 11th Fund of the United Way of America, it is also matching dollar-for-dollar up to $1 million of its employees' contributions. EDS is also sponsoring local United Way campaigns to raise additional money. The company said it...

SAN DIMAS, Calif. - If there's one thing that's plentiful in the credit union industry, it's conferences, which in turn means a bounty of conference speakers. One corporate isn't taking chances with the speaking skills of its potential speakers. The $16 billion WesCorp is conducting workshops for WesCorp employees, mostly...

MADISON, Wis. - How many people have the satisfaction of knowing when they leave a position or company they worked with for for many years that they were responsible for helping the organization make more than $7.7 million in grants? When Pat Brownell leaves the National Credit Union Foundation executive...

In recent articles in Credit Union Times and other publications, it seems that some state-chartered, federal-insured credit unions have begun a public campaign to call for an end to, or at least a reduction to a de minimis level of, the Overhead Transfer which helps balance the funding of the...

ALEXANDRIA, Va.-Aside from the sticker shock of the cost of living difference between Mississippi and Northern Virginia, NCUA Chairman Dennis Dollar was happy to take on his responsibilities at the agency. As of September 13, Dollar was designated chairman of the NCUA Board by President George W. Bush with even...

WEST PALM BEACH, Fla. - To fly or not to fly? As many Americans are asking themselves that question, credit union organizations are preparing to serve an industry that takes to the skies less often. Not all are ready to dump their frequent flyer miles just yet. Take Les Muma,...