Consumer Driven Health Care

Even though the net promoter score of the major insurers is in the single digits, many American employers are too afraid to design a plan that isn't run by one of them. Until now.

Consumers may be satisfied with their quality of care, but affordability continues to be an issue.

One in five consumers say they've switched providers due to frustration with a digital experience, such as online bill pay.

Four cities with the highest uninsured rates are located in the same state. Can you guess which?

Consumers, more confident they can shop for health care based on price, add value to their criteria.

Technical issues, quality of care and security concerns have hindered adoption of telemedicine, but that's changing.