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As the health care and benefits landscape changes and evolves, a growing number of benefits professionals and organizations are doing all they can to humanize the process.

Spurred by the sharp rise in email messaging during the pandemic, a growing number of health systems have started charging patients when physicians send replies to their messages.

While Congress moves closer to pharmacy benefit manager reform with new legislation pending, "achieving large reductions in prescription drug costs" will require a different approach, says the Brookings Institution.

CMS' new Advancing All-Payer Health Equity Approaches and Development (AHEAD) Model will award states up to $12 million to shift health care spending towards primary care and community-based care.

Education and communication remain key components of growth and progress, and there are a growing number of individuals and organizations who are leading the way.

As the U.S. struggles with the shortages, a group of Republican governors wrote a letter to Congressional leaders, citing shortfalls of critical meds like amoxicillin and called for added transparency in the pharmaceutical supply chain.