HR Technology

Brokers need to provide employers with personalized, digital support.

While some insurers are leveraging technology to improve the digital customer experience, many providers are losing business by clinging to archaic business practices that no longer meet customers' expectations.

Organizations should ensure that they have considered the role of their current and future workforce, as well as AI, in attaining their goals.

A new study from MIT Sloan Management Review and Deloitte explores a new way of approaching how companies interact with workers.

Apps and AI are essential pieces in modern health care, but having real people communicate with members, using technology to assist, has produced significantly higher engagement.

A good benefits technology platform engages and connects employees to each other and the company.