Market Insights

Looking for an at-home HIV or Plan B test on CVS' website is not as private an experience as one might think, and CVS is not the only pharmacy sharing this kind of sensitive health data, according to a KFF Health News investigation.

As our market evolves, products multiply, and available tools like AI are incorporated into our process, we need to incorporate a learning mindset into our operations.

Ballad Health sued more than 6,700 patients over medical debt in 2018, according to The New York Times. Did they make "reasonable efforts" to collect payment, as the ACA requires?

With the help of an agent or broker, HR benefit managers can be a supportive resource for at-risk Medicaid beneficiaries.

In a recent poll of women entrepreneurs, 92% responded that the freedom to decide if and when to have children is extremely important.

The benefits industry is scrambling to adapt to a rapidly shifting regulatory and economic environment while also looking ahead to an uncertain future.