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Commercial plan formulary designers have been especially tough on drugs for people with migraines, multiple sclerosis and multiple myeloma.

While AI strategy may be set at the executive level, HR determines whether it translates into meaningful, everyday work.

"Intelligence tools have changed what it means to build and run a company," said Jack Dorsey, the CEO of the company behind online payment platforms such as Square and Cash App.

Evanko, Cigna's president, believes the company can still make more use of technology to hold down employers' costs.

While most care settings saw year-over-year growth between 1% and 5%, adult day health care services proved an outlier with a 5% decline.

When workers in the Reserve and Guard are on active duty, USERRA provides coverage continuation and plan reentry rights.