2024 BenefitsPRO Advisor of the Year finalist Rosario Avila has always focused on helping others navigate the world around them.

The plaintiffs allege that Change Health said that "'electronic payment functionality will be available for connection beginning March 15,'" and that they would "'reestablish connectivity to [their] claims network and software on March 18, restoring service through the week.'" However, those promises have gone unfulfilled, according to the plaintiffs.

Among the parents surveyed, 86% reported it either very important (55%) or somewhat important (31%) for the federal government to support access to supplemental insurance benefits.