The U.S. government's Office of Personnel Management is making small tweaks to how it manages federal retirement programs after a failed attempt to modernize its system over the past seven years.
The OPM, which is the government's central human resources agency, administers the retirement program for federal employees and provides them with various benefits, such as health care. It began trying to automate some of its systems in 2005 to help it better manage the federal retirement program and make it easier for retirees to access their benefits.
According to a new report by the Government Accountability Office, the agency's attempt to modernize its retirement system was plagued by inefficiencies and management problems and was scrapped in 2011 after six years of patches.
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