The theme for this month came from areal-world situation that brought home the value of an easilyoverlooked benefit—employee assistance programs. In fact, I’veoverlooked mentioning EAPs in this column even though management ofour EAP service at Mutual of Omaha is one of myresponsibilities.

It’s easy to think of EAP services in the traditional way. Foryears, EAPs have provided eligible employees and their dependentsservices related to personal and family issues as well as drug andalcohol abuse. The EAP menu of services can include 24/7 telephoneaccess to EAP professionals, web toolkits, print and onlineresource materials, face-to-face visits with a counselor,translation services, grief counseling, and many otherservices.

But in today’s world, EAP services have evolved. For one thing,the value of EAP services is amplified whenever there is atraumatic event. Recent events in Boston and West/Waco, Texascaused all of us to think of other events like 9/11, the OklahomaCity bombing and so on.

Complete your profile to continue reading and get FREE access to BenefitsPRO, part of your ALM digital membership.

  • Critical BenefitsPRO information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and events
  • Access to other award-winning ALM websites including and

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.