I’ve been a student of personal development my entire life. I’ve read all the books, owned all the tapes and watched all the videos. I’ve taught salespeople and “motivated” more than 100,000 people across the country through speaking engagements. I’ve written an inspirational novel, The Tinderbox Tapes.

So it makes sense that my agent asked me if I’ve thought about writing a ‘true’ motivational book.

I answered “no” so quickly that he threw his back out in the midst of his violent double take.

In 1994, at age 25, I was a newly minted sales manager without the slightest idea how to interact with independent health insurance agents. And it was painfully obvious. My manager sat me down one day to say, “You know that people are gonna do about what they’re gonna do. You can’t make people successful.”

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