Other survey highlights:

Among dental plan members who rate overall satisfaction with their dental provider outstanding (10 on a 10-point scale), 84 percent say they "definitely will" choose their current provider in the future, compared with the report average of 43 percent.
The most common types of dental care services used in the past year include regular check-ups or cleaning (86 percent); X-rays (58 percent); fillings (32 percent); and crowns or bridges (18 percent).
Across all dental plan providers, 41 percent of members indicate they have not received any information about their plan from their provider. Overall satisfaction among those members is 673, which is 50 points below the report average and 116 points below that among members who did receive some type of information from their provider.
Among vision plan members who rate overall satisfaction outstanding (10 on a 10-point scale), 87 percent say they "definitely will" choose their current provider in the future, compared with the report average of 42 percent.

Also read:

Instant Insights /

UnitedHealth dental, vision plans rank No. 1