Thank you for sharing!

Your article was successfully shared with the contacts you provided.
Photo: Getty Images

Today’s benefits consumers have high expectations about how they’ll engage with their benefits provider, based on purchasing experiences they have with top retailers. They want to be able to talk, type, text, and tweet their questions, concerns, answers, and reviews. And they demand not only high-quality products, but also accessible information and support at the click of a button.

At the same time, the overall benefits landscape is also changing: from health plan consolidation and foreign entrants into the U.S. marketplace, to a shift in benefits spending between employers and employees.

Complete your profile to continue reading and get FREE access to BenefitsPRO.com, part of your ALM digital membership.

Your access to unlimited BenefitsPRO.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical BenefitsPRO.com information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and BenefitsPRO.com events.
  • Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com

Already have an account?



Join BenefitsPRO

Don’t miss crucial news and insights you need to navigate the shifting employee benefits industry. Join BenefitsPRO.com now!

  • Unlimited access to BenefitsPRO.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com
  • Exclusive discounts on BenefitsPRO.com and ALM events.

Already have an account? Sign In Now
Join BenefitsPRO

Copyright © 2021 ALM Media Properties, LLC. All Rights Reserved.