Usually, when a business changes its policy regarding credit cards these days, it means it is embracing them after recognizing that many customers can’t be bothered to carry enough cash or change around to buy a coffee.
But Blue Cross Blue Shield of Illinois is going in the other direction. The insurer announced this week that it will no longer allow customers to pay their premiums via credit card, citing the toll of credit card fees. Customers will still be able to pay by debit card, however.
"We're trying to identify any avenue we can to lower administrative expenses that don't impact quality of care," Blue Cross spokeswoman Jill Wolowitz told the Chicago Tribune.
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