How many times have you, as an insurance broker, left a presentation,gotten back to the office, and reported, “I killed it! It was agreat meeting; they asked the right questions. I really think we’llget this one!”? And then, . . . nothing . . . but . . .crickets.

I’m guessing that has happened way more times than you care toremember, right? You know what the problem was? Most likely, allyou did with your sales presentation was validate what theyexpected — and you will rarely win business by simply meetingexpectations. Let me explain.

When most salespeople are invited in for a presentation,they assume they are being invited in to tell their story.So they show up ready to talk about three things: price, product,and service. You do know the old saying about what happens when youassume anything don’t you? Yeah, that’s kind of what endsup happening.

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