Sponsored Content by Aflac

Employees have higher expectations about their experiences with health care providers and insurance carriers than ever before. In fact, according to the Aflac Healthcare 2025 survey, 75 percent of employees agree that as they take greater control over their health care choices and costs, they also expect a better experience from carriers and providers.¹ 

The Aflac survey also finds that 63 percent of consumers would like more guidance and advice from their brokers to help make these decisions easier. Jargon-filled discussions about physicians, specialists and even their carrier often involve terms that are unfamiliar and intimidating. In addition to bringing their expertise to the table, brokers can help keep clients and their employees informed by providing regular, ongoing information about benefits and tips for how a range of benefits can be used to better protect their financial security.