Many employees want a lot more service than their employers' retirement plans provide, a survey says. (Photo: Getty)

A new survey from Betterment for Business, the firm’s 401(k) operation, finds that many plan participants want a lot more service than their plans provide, including personal financial advice and need financial education.

Fifty-three percent of respondents reported that they receive “absolutely no advice on their retirement investments.” Many preferred receiving advice on demand, when they need it and through easily accessible channels such as email, plus one-on-one sessions. Millennials expressed the most interest in receiving advice more frequently than once a month.

Complete your profile to continue reading and get FREE access to, part of your ALM digital membership.

Your access to unlimited content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and events.
  • Access to other award-winning ALM websites including and

Already have an account?


Join BenefitsPRO

Don’t miss crucial news and insights you need to navigate the shifting employee benefits industry. Join now!

  • Unlimited access to - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including and
  • Exclusive discounts on and ALM events.

Already have an account? Sign In Now
Join BenefitsPRO

Copyright © 2023 ALM Global, LLC. All Rights Reserved.