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Many employees want a lot more service than their employers' retirement plans provide, a survey says. (Photo: Getty)

A new survey from Betterment for Business, the firm’s 401(k) operation, finds that many plan participants want a lot more service than their plans provide, including personal financial advice and need financial education.

Fifty-three percent of respondents reported that they receive “absolutely no advice on their retirement investments.” Many preferred receiving advice on demand, when they need it and through easily accessible channels such as email, plus one-on-one sessions. Millennials expressed the most interest in receiving advice more frequently than once a month.

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