A majority of employers believe that their contracts withpharmacy benefit managers are too complex and lack transparency, and they wish that PBMswould focus less on rebates and more on discounts and value-basedinsurance design, according to interviews with experts that servedas the basis of a survey of 88 “jumbo” employers.

The results of the survey, as well as follow-up employerrecommendations for PBMs, were detailed in the study, “Toward Better Value: Employer Perspectives on What'sWrong With the Management of Prescription Drug Benefits and How toFix It,” conducted by Benfield, a division of Gallagher BenefitServices, on behalf of the National Pharmaceutical Council.

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Katie Kuehner-Hebert

Katie Kuehner-Hebert is a freelance writer based in Running Springs, Calif. She has more than three decades of journalism experience, with particular expertise in employee benefits and other human resource topics.

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