John Sbrocco is a health care strategist and principle at Questige Consulting. The agency seeks to change how companies manage their health care supply chain and improve the health care experience, from accessibility of benefits  to quality of treatment. Benefits PRO editor Paul Wilson chatted with him in December to discuss his views on the industry.

Paul Wilson: How did you start in the industry?

I started out doing life insurance and investments, and there happened to be a benefits shop upstairs. In life and investment sales, it's often sell, go find a new client; sell, go find a new client. I liked the idea of recurring revenue where I could build a client base, do a good job and have a nice business. So I left and searched for a role in benefits. I worked as an account manager for a couple years, while also doing some part-times sales, and decided it was time to go out and flap my wings. So I started my firm about four years ago and here we are.