Finding lost plan participants isn't easy but it's important. Lost retirement plan participants most often tend to be millennials, who move frequently and might not update their address with a former employer. (Photo: Getty)

A study from Boston Research Technologies and Retirement Clearinghouse has found that a participant move has created a stale address record for one out of every five retirement plan accounts—just because the participant didn’t notify a former employer when relocating.

The study “The Mobile Workforce’s Missing Participant Problem” also finds that the frequency with which participants move contributes to the problem.

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Marlene Satter

Marlene Y. Satter has worked in and written about the financial industry for decades.

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