X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.
Dissatisfied man Among the challenges facing health plans is effective communication with members while helping members to be better able to navigate the health care system. (Photo: Shutterstock)

Commercial health plan members are experiencing stable or increasing customer satisfaction, according to a new study, but that doesn’t mean they are satisfied with health insurers.

Marlene Satter

BenefitsPRO

Don’t miss crucial news and insights you need to navigate the shifting employee benefits industry. Join BenefitsPRO.com now!

  • Unlimited access to BenefitsPRO.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com
  • Exclusive discounts on BenefitsPRO.com and ALM events.

Already have an account? Sign In Now

Copyright © 2018 ALM Media Properties, LLC. All Rights Reserved.