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It wasn’t that long ago that technology-enabled benefits platforms were a rare find. Now, a business’ ability to successfully engage employees with its benefits program depends heavily on consumer-grade software such as online benefits portals. Employees’ expectations have become more digitally-focused and employers have to adapt to meet them. As a result, more and more companies are starting to prioritize delivering streamlined, technology-enabled user experiences that truly engage employees for the entirety of their careers.

Through interactions with consumer technology, we have grown accustomed to intuitive, effortless online experiences that we can access at any time. As employees, we want the same experience. To truly engage employees with their benefits, employers need a system that allows them access to their benefits at any time, in any place, and that make it as easy as possible for their employees to take advantage of the benefits packages available to them. It’s this understanding of the consumer influence on enterprise technology and user experience, combined with early tech adoption that enables companies to can gain a competitive advantage through their benefits programs.

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