Would you like to be the 401(k) hero? It's not that hard. Just discover what your audience wants but can't figure out how to get, then give it to them.
OK, this is really a two-step process. Too often wannabe heroes focus in on a specific solution, then seek a suitable problem to match it up to. Sorry, but that's putting the cart before the horse. Real heroes understand they must first identify the problem before they can swoop in to save the day.
How does one discover problems that perplex 401(k) plan sponsors? The fastest route to finding out would be to determine what questions they're asking. Now, truth be told, many executives don't like to ask questions. It tends to reveal their vulnerabilities. Instead, they look for answers. How do they look for answers? By reading. What do they read? Trade journal articles.
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