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With consolidation and improved consumer education, some believe telehealth is about to come into its own. (Photo: Shutterstock)

Consolidation is sweeping through the telehealth marketplace. Providers of a wide range of virtual services are either acquiring or are being acquired. What’s unclear is whether this is a sign of improving health for the industry, or of its historic inability to measure up to expectations that leaves startups vulnerable.

Perhaps it’s a bit of both. As major players like Teladoc Health continue to scoop up smaller telehealth fish, the ultimate beneficiaries may be employer-sponsored health plan members. Integrated telehealth platforms will, in theory, provide easier access to a wider range of telehealth services and, as a result, lead to increased usage of such benefits.

Dan Cook

BenefitsPRO

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