“As businesses shift into the future of work, it's as important as ever to understand employees' workplace expectations, challenges and requirements,” says a Paychex representative. (Photo: Shutterstock)

Employers have one view of how well the benefits they offer their employees fill those employees' needs—but employees themselves often have different, or at least much more specific, opinions of how satisfied they are with what they're offered.

That's according to a survey from Paychex of employees and their assessment of how they feel about their benefits. Employees have very specific needs, and their view of how to address those needs can differ substantially from how employers and HR departments view the situation.

“As businesses shift into the future of work, it's as important as ever to understand employees' workplace expectations, challenges and requirements,” said Maureen Lally, Paychex vice president of marketing. “While employers can implement changes from the top, employees ultimately define what the American workplace looks like. Their habits, preferences and behaviors are what shape company culture.”

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Marlene Satter

Marlene Y. Satter has worked in and written about the financial industry for decades.