The quality of the adviceprovided varies depending on whether it comes from a full-servicesource or stepped down from mid level all the way to self-service.(Photo: Fotolia)

The substance and quality of advice people get on financialactions vary, depending on whether they're getting that advice on aretail level or at the workplace.

So says a new report from Hearts & Wallets, which points outthat there's some broad variation between the two sources, withworkplace financial advice mostly focused on 401(k)s while retailadvice tends to “consider more goals andaccount types,” in addition to urging clients to save at higherlevels than workplace-provided advice.

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Marlene Satter

Marlene Y. Satter has worked in and written about the financial industry for decades.