Emma PasseEmma Passé is an account executive at EBMS and an outspoken advocate for cost transparency using analytics, reference-based pricing, and a consultative approach.

Paul Wilson: How did you get your start in the benefits industry?

I was born and raised in England. When I arrived here at 18, the concept of health insurance was about as foreign as I was. My very first job was as a claims assistant and administrative assistant at The Standard. Eventually, I made my way into medical sales and service and for whatever reason, I’ve always been assigned to national accounts, which means I’ve only ever worked with large groups. And now I’m the person everyone comes to to better understand how insurance works. It’s really taken a massive turn in the last 14 or so years.

PW: What are your thoughts on universal health care in the U.S.?

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Paul Wilson

Paul Wilson is the editor-in-chief of BenefitsPRO Magazine and BenefitsPRO.com. He has covered the insurance industry for more than a decade, including stints at Retirement Advisor Magazine and ProducersWeb.

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