Looking back at 2018, we saw continued growth of several cornerstone benefits:

Telemedicine adoption increased by employers, health care providers, and health systems; pro-telemedicine legislation passed; and services expanded beyond acute care into behavioral health, dermatology and more

Constant data breach headlines and privacy concerns contributed to a continued rise in interest for identity theft protection

Health care didn't become less complex or more transparent, so the need for health advocacy remained prevalent

These benefits are continuing to gain traction in 2019. As our comfort with telehealth technology increases, so do telehealth options. Behavioral health is one of the most popular developments for telehealth providers, as is the expansion of specialist offerings like second opinions and dermatology. Access to an expert medical opinion (or second opinion) through telehealth technology eliminates time spent traveling to another city or state to see a specialist, helps avoid unnecessary surgery by finding alternative treatment options, and ultimately saves individuals a great deal of time and money by ensuring correct diagnoses.

Instant Insights /

2019 benefit trends: The year of well-being

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