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Susan L. Combs shared her tips for brokers looking to kick their business up a notch. (Photo: Charles Garnar/ALM)
We kicked off the first day of the 15th annual BenefitsPRO Broker Expo in warm and sunny Miami! The day started with a series of educational workshops and breakout sessions, and ended with drinks and networking waterside. For those unable to join us, or those just looking to relive the first day, check out the highlights: Attendees packed the seats to hear from our all-star lineup of speakers: Opening keynote Eric Qualman talked about being FLAWsome!  [caption id="attachment_80300" align="alignleft" width="616"] Opening keynote Eric Qualman made the audience laugh and smile.  (Photo: Charles Garnar)[/caption]       The return of Mutual of Omaha's exotic animal visitors:  [caption id="attachment_80301" align="alignleft" width="616"] Editor in chief Paul Wilson with one of this year's cuddlier visitors. (Photo: Charles Garnar)[/caption] Take a quick tour of the Expo floor and this year's vendors:  We wrapped up with some great conversations and watched the yachts pass by: [caption id="attachment_80302" align="alignleft" width="616"] (Photo: Charles Garnar)[/caption]    
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Emily Payne

Emily Payne is director, content analytics for ALM's Business & Finance Markets and former managing editor for BenefitsPRO. A Wisconsin native, she has spent the past decade writing and editing for various athletic and fitness publications. She holds an English degree and Business certificate from the University of Wisconsin.