Hexagons with health care concepts The information that integrated health care delivers helpsproviders see the broader picture, allowing them to better prevent,diagnose and treat illness. (Photo: Getty)

“Integration” has become a buzzword in health care. It soundsgood, but what does it really mean? Quite simply, integration inhealth care is all about connecting otherwise separate parts of thehealth care system to drive better outcomes, lower costs andimprove the customer experience. The evidence shows connectedpatient care, in which the patient's whole health is considered, leads to the besthealth outcomes. To support and complement this approach, insurancecompanies are designing innovative integrated health care benefitspackages.

When medical, pharmacy, dental, vision and disability care areseamlessly connected and the full power of integrated data is unlocked — including memberclaims, population insights and employers' health managementprograms — health care providers have access to a complete pictureof employees' health and well-being in a format that is easy formultiple providers to access and interpret. Instead of wallingthese services off in a silo, they are integrated into one system,allowing for the optimized collection and sharing of key,actionable information.

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