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woman at computer looking at phone Participants expend a lot of energy around potential withdrawals because of competing financial objectives, and here’s where chatbots can be particularly useful. (Photo: Shutterstock)

Artificial intelligence is becoming an ever-more-present part of interacting with employer-provided benefits. And while it can’t satisfy all employee needs, it does offer some unique advantages, particularly in the retirement planning process.

Marlene Satter

Marlene Y. Satter has worked in and written about the financial industry for decades.

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