Businessman at top of escalator By asking employees to name coworkers they find helpful and trustworthy, employers may discover people who don’t seek leadership positions but whose knowledge and support is a major asset to the team. (Image: Shutterstock)

New technology and new ways of thinking about the value of employees threaten to upend the traditional method of assessing workers.

The Wall Street Journal reports on a number of organizations conducting “organizational network analysis” in an attempt to identify the informal groups of employees that exist in every workplace. Most companies rely on them without even knowing them.

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Jack Craver

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