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laptop with smartphone and security card Multi-factor authentication is any method for granting access to a system that requires the user to verify his or her identity with 2 or more pieces of information. (Photo: Shutterstock)

Our firm recently interviewed mid- to large-sized plan sponsors and 401(k) recordkeepers to better understand their use of multi-factor authentication (MFA) as a tactic for mitigating defined-contribution plan fraud and protecting sensitive participant and plan information.

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