One consequence of that outdated perception is that organizations don't invest in the latest technology to enable payroll to act more strategically,
Payroll professionals to the top brass: "We get no respect."
So say the results of the "2019 State of Payroll" study conducted by the American Payroll Association on behalf of Kronos Inc. The survey of 651 payroll professionals from North American companies found that most feel that top management doesn't see them as a strategic partner.
"Historically, many organizations have viewed payroll as a tactical function — due to its transactional nature, heavy administrative requirements, and because payroll teams have often struggled to demonstrate how they deliver strategic value to the organization," the authors write.
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Katie Kuehner-Hebert
Katie Kuehner-Hebert is a freelance writer based in Running Springs, Calif. She has more than three decades of journalism experience, with particular expertise in employee benefits and other human resource topics.
