Employers andbrokers should be thinking about voice technology now and how theycan implement it for the employee population for 2020. (Image:Shutterstock)
Americans are welcoming voice assistants into their homes with morethan 36 percent of consumers owning a smart speaker and 75 percentof owners using them at least daily. People are finding that voicetechnology is not only a simpler form of communication but that itcan also be a comforting source of information, entertainment andeven companionship. But there is so much more that this technologycan offer beyond the consumer standpoint, which has focusedprimarily on entertainment features.
From an employer perspective, voice technology is an opportunityto help employees manage their family's health and benefits in thecomfort of their home.
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