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man on ladder with binoculars These missing former employees are considered plan participants under the law, posing a serious challenge for employers, who are required to try to find them. (Photo: Shutterstock)

It has long been a challenge for employers to keep track of employees once they are no longer on the payroll. People relocate, marry, divorce, change their names and ultimately pass on. Couple that with the mobility of the 21st Century workforce and the increased use of auto-enrollment programs, and employers find themselves with an ever-increasing population of missing or unresponsive former employees; many of whom are not even aware that they have a balance in their former employer’s retirement plan.  These missing former employees are considered plan participants under the law, posing a serious challenge for employers.

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