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Healthcare and medical concept “Diagnosis” highlights how U.S. patients can manage their care in creative ways—especially when traditional methods fail.

As TV tastes shift from sitcoms and medical melodramas to “reality” programming, it’s no surprise that Netflix’s new docuseries, Diagnosis, has risen in popularity. The show, based on The New York Times Magazine column of the same name, highlights individuals with rare or difficult-to-diagnosis conditions. The show draws viewers in with real-life stories and medical mysteries while simultaneously (and subtly) educating the public on how to navigate the complex U.S. health care system.

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